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Terms and Conditions

Events
The events and trips in this catalogue are arranged by 62°N in
cooperation with local events organisers.

Registration
Agreements are binding on both parties once a deposit or the
payment required by an agency has been paid on time. By paying
the deposit, clients also confirm that they accept the terms and
conditions of the product purchased as stated in writing and/or in
the catalogue.

Deposit/final payment
In the absence of any statement to the contrary for the product in
question, a payment of €135 per person is due on registration. If the
deposit is not paid by the stated deadline the agreement lapses. In
the absence of any statement to the contrary, the remaining price
of the trip must be paid no later than 45 days before the departure
date. Clients will then receive tickets and other travel documents no
later than approximately 14 days before departure.

Price of trips
The basic price of trips includes the services stated for the package
in question. Any extra charges for special services are also stated
for each package.

Changes/cancellation/transfer
If the basic price of the trip ordered is not stated in the catalogue
(e.g. booking of alternative plane tickets and/or events on the
ground), clients are not generally entitled to compensation in the
event of changes, cancellation or transfer of the trip concerned. The
same applies if plane tickets only or events on the ground only have
been booked. The terms and conditions will be stated when trips
are booked. The following applies only to trips whose basic price is
stated in the catalogue. Changes or cancellation more than 45 days
prior to departure: the amount paid will be refunded minus the
deposit. 45-7 days prior to departure: 50% of the price of the trip
will be refunded.* Less than 7 days prior to departure: clients are
not entitled to a refund. * This does not apply in the peak season
and on public holidays, when cancellation is not possible once trips
have been confirmed. Owing to the rules of our sub-contractors,
trips cannot be transferred. Transfers will be regarded as cancellations
followed by re-bookings, and the above-mentioned rules
will then apply.

Cancellation due to sudden illness
We recommend taking out sickness/cancellation insurance from the
travel agency to cover the costs if it proves impossible or extremely
difficult to take part in trips due to death or sudden illness/accidents
requiring admission to hospital, periods in bed prescribed
by a doctor or similar events involving the client or his/her spouse/
partner, parents, parents-in-law, children, grandchildren, brothers
and sisters, grandparents, sisters-in-law, brothers-in-law or
travelling companions. However, please note that if the person
concerned is 75 years old or more, the liability to pay compensation
is limited to a maximum of € 2702 per person even though the
insurance sum may be more than this. This protection only applies
if a doctor's certificate is presented no later than one week after
cancellation. If no doctor's certificate is received, or if cancellation
is due to other causes, the standard cancellation rules apply. The
insurance premium is 3 per cent of the risk (minimum € 10). The
agency receives a fee when cancellation insurance is sold. The
amount must be paid with the deposit, and is non-refundable
whatever the reason for cancellation.

Failure to appear/unused services etc.
If clients fail to cancel a trip and/or fail to appear at the time and
place stated for departure to or from the Faroes, or if clients are
unable to complete the trip due to the failure to produce travel
documents (valid passport, required visa, vaccination certificates
etc.), the organiser is entitled to charge the full price of the trip
concerned. If clients fail to appear for trips or fail to use the services
that have been ordered in any other way, no compensation for such
unused services may be claimed.

Travel insurance
In general clients are themselves responsible for covering the costs
of illness, admission to hospital etc. during a trip - unless the organiser
can be held responsible. Consequently, we strongly advise
clients to take out travel insurance covering the costs of accidents
or death, treatment of illnesses, transport home and loss/damage
of luggage. Information and guidance is available from the travel
agency, which receives a fee for the sale of travel insurance.

Plane tickets only/hotel bookings only
If a trip includes plane tickets only, 62°N acts only as the agent for
the airline(s) used. This means that the airline alone is responsible
for the correct completion of the transport agreement. A booking
fee is charged for the purchase of hotel accommodation or other
events on land when no air transport is included.

Liability of the airlines
The airlines involved accept no liability for incidents occurring at
times when passengers are not on board the planes of the airlines
concerned. For liability regarding luggage that has been checked in,
please see the terms and conditions of the airline concerned.

Cut-price tickets/separate tickets
If clients wish to benefit from the many types of cheap tickets available
on the market, combining these tickets for various sections
of their trip, such tickets must always be issued in separate documents
which in many cases cannot be cancelled, changed and/
or refunded. This means that clients are liable if they fail to make
a connection due to any delays that may occur. Neither the travel
agency nor the airlines involved accepts any liability for the costs of
new tickets, accommodation etc. arising in this connection. Special
travel insurance is offered by the travel agency to cover such costs.

Flying times in the travel timetable and tickets
The times stated in the tickets and travel timetable are always
local times. After plane tickets and the travel timetable have been
issued, airlines may change their departure and arrival times.
Consequently, you should always check the departure times stated
in the travel documents that you have received. Contact the travel
agency immediately if these times differ from the original booking/
confirmation, so any mistakes can be rectified before departure.

Check-in time and hand luggage rules
We recommend that you fi nd out about check-in times when you
arrive at the airport of your destination. Information from 62°N or
airlines about departure, gates and terminals is only intended as a
guide, and is not binding. Circumstances may make it necessary to
change departure from one gate/terminal to another, so you should
always check your gate/terminal - e.g. when you only have a short
time between flights.

Taxes and duties
A number of taxes have to be stated on the actual plane ticket.
However, some airport or other tourist taxes have to be paid in cash
on departure or at the destination, so these cannot be claimed
before clients leave home. Normally, such taxes will be stated in
your travel documents. However, some countries may introduce
new taxes or increase existing ones at short notice or no notice at
all. So these taxes may change between the time trips are booked
and departure, or between departure and return home. Clients must
cover the costs incurred in this connection.

Client's obligations/valid travel documents,
passport, visa and vaccinations
Everyone visiting the Faroes should present a passport by way of
documentation at check-in and elsewhere. Nordic citizens do not
need a visa or special vaccinations when travelling to the Faroes. If
visas/vaccinations are required, this will be stated in our offer and
confirmation. For practical reasons, citizens of non-Nordic countries
should obtain information regarding the demands made on citizens
of their country when travelling to the Faroes. In addition, when
you book you must inform us if your group includes members with
citizenship different from your own. This will enable us to give appropriate
advice. If the travel agent is not given this information, the
organiser is not responsible for any consequences that the absence
of travel documents etc. may have for clients. Please note that
transit visas are often required. Passports from countries outside
the EU must normally be valid for at least six months after arrival at
the destination.

Complaints
Any complaints during the trip must be made to the airline, the
representative of the organiser in situ, the organiser or the travel
agency within a reasonable time after clients have discovered them,
enabling errors/defects to be remedied immediately and with the
smallest possible inconvenience to clients. If you complain direct
to the relevant airline or representative of the organiser in situ
and the error/defect cannot be remedied immediately, you should
obtain evidence of this fact if you wish to make a claim against the
company subsequently. The failure to submit a complaint normally
means loss of the right to any subsequent claim for compensation.

Liability of the technical organiser
Under the Danish Package Holidays Act (Pakkerejseloven),
62°N is responsible for carrying out trips in accordance with
the programme/price list. The organiser accepts no liability for
agreements/promises between travel agencies and clients without
the knowledge/acceptance of the organiser. The organiser accepts
no liability for changes, delays etc. owing to breach of contract,
unofficial strikes, weather conditions or any circumstances beyond
the control of the organiser.

Cancellation/changes
The technical organiser reserves the right to make any necessary
changes caused by a shortage of clients. If clients then wish to
withdraw from a trip, the amount that has been paid will be refunded
but no further claims may be made. The technical organiser
is entitled to cancel planned trips with 20 days' notice. If it proves
impossible to find a satisfactory replacement trip, the amount that
has been paid will be refunded. Clients are not entitled to make any
further claims for compensation.

Price changes after agreements have been finalised
Prices are based on the taxes and tariffs applicable on 01.09.11.
62°N reserves the right to make price changes after agreements
have been fi nalised. Price increases may be necessary due to changes
in transport costs, including fuel prices, taxes, duties or charges
for certain services such as airport landing or take-off charges. Any
price changes must be announced as soon as possible and no later
than 20 days prior to departure, and they may not exceed 10% of
the advertised price of the trip in question. Failure to observe these
conditions entitles the client to cancel the trip at no cost. However,
62°N must be informed of any such cancellation immediately after
the client has been informed of the price increase. If prices fall
owing to reductions in the factors mentioned above, clients will
be informed immediately. If there are reductions within 20 days
of departure clients are not entitled to claim a price reduction.
However, if domestic public taxes or duties are reduced or removed
with effect prior to the date of departure, 62°N is obliged to refund
the amount concerned to the client if this amount is in excess of
€ 14.

Other terms and conditions
Trips are carried out in accordance with the rules of the Danish
Travel Association (Danmarks Rejsebureau Forening) and the
Danish Consumer Council (Forbrugerrådet) regarding participation
in package trips. These rules are available on request. We cannot be
held liable for printing errors and changes in price owing to changes
in purchasing conditions. The catalogue applies as of 01.09.11.

Disputes/law applying
Any claims against 62°N shall be settled according to Danish Law.
Complaints or cases that cannot be settled by the Danish Travel
Complaints Council (Rejseankenævnet) shall be settled by the Maritime
and Commercial Court (Sø- og Handelsretten) in Denmark

 

Bank details:

Danske Bank
Holmens Kanel 2
1090 Copenhagen K
Denmark
Reg.No.:        3001   
Account No.:  3001338145
IBAN:              DK8930003001338145
Swift:              DABA DK KK

EIK Bank Føroya P/F
Yviri við Strond 2
100 Tórshavn
Faroe Islands
Reg.No.:         9181
Account No.:   2806454
IBAN:               FO6791810002806454
Swift:               EIKB FO TF

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